How to rate your web host

There are several reason why you may want to rate your web host and lots of things to look for in a good web hosting company. This page is here to give you the inside scoop on all things related to rating your web host.

Top three features of good web hosting

• Server uptime must be very high
• 24 hour telephone support
• Online help and/or online tutorials

Server uptime

This is the most important factor in the entire web hosting industry. How often your server reboots, restarts, goes offline or for whatever reason causes your website to be unavailable. This means lost business, invalid page loads and 404 errors.

You want to look for reliable web hosting with servers that have either always up or rarely ever go down and only for serious matters only. Under no condition should your server go down without you being informed somehow. Whether it by email or by pager or even telephone.

Phone support

This is the second thing to look for in a good web hosting provider. Imagine if your server went down or if you accidently did something in your control panel to mess something up and your website has gone offline. You want immediate telephone support to speak with someone about how to fix your website and so that is why 24 hour telephone support is so valuable.

Help ticket system and tutorials

There is nothing like a good help ticket system to help you solve minor problems with a script you’re installing or if you have a question that isn’t so important and you don’t need to call it in. Just put in a help ticket and it will be answered as soon as possible.

Tutorials are good for following along on how to use the control panel or perhaps how to setup advanced DNS or even Linux command line cheat sheets. Tutorials enhance a web host’s support and provide material to learn from so you become a better webmaster.